How to build rapport and set people at ease
The like switch, written by an ex-FBI agent, goes into detail on how to make friends and influence people in a much more modern form
- The friendship formula: Proximity, Frequency, Duration, Intensity
- Friend Signals
- Foe signals
- Feet Position
- Gauge depth of a relationship
- Golden rule of friendship - Make others feel good about themselves
- The book
The friendship formula: Proximity, Frequency, Duration, Intensity
Friend Signals
The eyebrow flash
The head tilt
The smile
Touching
Mirroring
Whispering
Food forking
Head nodding
Verbal Nudges
Focused Attention
More tips for fun and profit
Make a mitake to make folks more comfortable
- Light touch
- Girls - wear something in your hair
- Introduce yourself by name
- Give something
- Even a smiley face on your reciept
- Give mints
- Reath the customers order
- Provide good service
- Apply